OL 600 Milestone Two – Performance Management: Employee and Labor Relations

OL 600 Milestone Two Guidelines and Rubric

Performance Management: Employee and Labor Relations

Overview

For this milestone, due in Module Five, you will analyze HR strategic initiatves of employee and labor relations that positively impact organizational efectveness. The three critcal elements focus on employee discipline, performance management, and employee and labor relatons.

Scenario

For this Milestone, consider the following scenario: Assume the role of a human resources director at a U.S.-based call center that is currently based in the Midwest. The organizaton plans to expand their call center locatons in the states of South Carolina and Tennessee and the country of India and needs to hire 100 employees. Your organizaton has been primarily hiring “local” talent, many of whom have been relatves of current employees. The Midwest locaton is union free but does not have well-defned policies to address employee issues. Additonally, the organizaton’s approach to performance management is very traditonal and may not refect the needs of today’s workforce. As the human resources director, you will create a strategic HR plan that addresses goals related to your organizaton’s growth. The plan should have an infuence across the organizaton to be successful.

Prompt

Refer to the chapter readings and module resources to support your responses to each of the three critcal elements below. Carefully read and address each critcal element as writen, using detailed and informatve analysis that conveys critcal thinking. The three critcal elements are aligned to the organizaton technical competency within the HR knowledge domain.

Specifcally, the following critcal elements must be addressed:

Employee Discipline: Compare punitve and nonpunitve disciplinary approaches, and explain their impacts on employee relatons. Identfy the steps in a fair employee discipline process and explain the impact to positve employee relatons in the organizaton.

Performance Management: Determine the elements of an efectve performance management system, and explain how well the employer’s system meets organizatonal needs.

Employee and Labor Relatons: Determine the diferences between union grievance procedures and nonunion complaint processes, and describe improvements that could be made to a nonunion complaint process.

Be sure to incorporate instructor feedback on this milestone into your fnal submission.

What to Submit

This milestone must be submited as a 3- to 4-page Word document with double spacing, 12-point Times New Roman font, and one-inch margins. Use the latest editon of the APA manual for formatng and citatons.

Note that the grading rubric for this milestone submission is not identcal to that of the fnal project. The Final Project Rubric will include an additonal “Exemplary” category that provides guidance as to how you can go above and beyond “Profcient” in your fnal submission.

Milestone Two Rubric

Criteria	Profcient (100%)	Needs Improvement (70%)	Not Evident (0%)	Value
Employee Discipline	Compares punitve and nonpunitve	Compares punitve and nonpunitve	Does not compare punitve and	30
	disciplinary approaches and explains their	disciplinary approaches and explains their	nonpunitve disciplinary approaches
	impacts on employee relatons, using	impacts on employee relatons, using
	specifc examples	specifc examples, but explanaton is
		cursory or contains inaccuracies, or
		examples are inappropriate
Performance Management	Determines the elements of an efectve	Determines the elements of an efectve	Does not determine the elements of an	30
	performance management system and	performance management system and	efectve performance management
	explains how well the employer’s system	explains how well the employer’s system	system
	meets organizatonal needs, using specifc	meets organizatonal needs, using specifc
	examples	examples, but explanaton is cursory or
		contains inaccuracies, or examples are
		inappropriate
Employee and Labor	Determines the diferences between union	Determines the diferences between union	Does not determine the diferences	30
Relatons	grievance procedures and nonunion	grievance procedures and nonunion	between union grievance procedures and
	complaint processes and describes	complaint processes and describes	nonunion complaint processes
	improvements that could be made to a	improvements that could be made to a
	nonunion complaint process, using specifc	nonunion complaint process, using specifc
	examples	examples, but descripton is cursory or
		contains inaccuracies, or examples are
		inappropriate
Artculaton of Response	Submission has no major errors related to	Submission has major errors related to	Submission has critcal errors related to	10
	citatons, grammar, spelling, syntax, or	citatons, grammar, spelling, syntax, or	citatons, grammar, spelling, syntax, or
	organizaton	organizaton that negatvely impact	organizaton that prevent understanding of
		readability and artculaton of main ideas	ideas
			Total:	100%