Week 8 Discussion – Demonstrating Value to Clients
After reviewing this week’s course material and watching this week’s Jon Steinberg video, respond to the following in (1–2 paragraphs) or record a video (less than three minutes). Make sure to apply your post to your current or future business:
Post a Response
Please Respond to the following:
- Describe your client reporting practices, the operational metrics you will share, how often you will share performance results, and what feedback you will seek from your customers.
- Identify the key performance indicators that are essential for meeting customer performance expectations in your business concept. How will achieving these operational data points help you maximize customer lifetime value?
All discussion responses can be video or text submissions, this will offer you an opportunity to practice and improve your communication skills. Refer to the following resource for instructions to submit a response video:
- Recording and Submitting a Discussion – CanvasLinks to an external site. (Video)
- Recording and Submitting a Discussion – Canvas Download Recording and Submitting a Discussion – Canvas(PDF)
Respond to a Peer
Be sure to respond to at least one of your classmates’ posts.
- Read a post by one of your peers and provide a substantive response, making sure to extend the conversation by asking questions, offering rich ideas, or sharing personal connections.
Related: (Solution) BUS543 Week 9 Discussion – KPI’s and Analytics
Solution – Week 8 Discussion – Demonstrating Value to Clients
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